FAQ

Answers to common questions

Straight answers on the platform, the markets, keeping your money secure, opening an account, withdrawals and UK regulation.

Tuveks AI is a trading technology platform. Machine-learning models analyse cryptoasset and global markets, rank potential trades by confidence and, if you choose, execute them automatically within the limits you set in your account.

More than 240 instruments, including spot cryptoassets, shares and ETFs, index CFDs, forex pairs, commodities and selected DeFi tokens that pass our technical screening. In line with FCA rules, crypto derivatives are not offered to UK retail clients.

Sessions are protected by 256-bit encryption in transit and at rest, two-factor authentication is mandatory, 95% of digital assets are held offline in cold storage, and our infrastructure is monitored around the clock and independently penetration-tested every quarter.

Four modes are available: Staggered Entry Builder, Range Harvest, Momentum Rotation and Drawdown Shield. You can switch any of them on or off from your dashboard at any time.

The sign-up form takes less than three minutes, and identity verification is normally completed on the same working day.

No. Beginner-friendly presets, step-by-step guides and our UK support team help you get started. Experience only becomes useful once you move on to the advanced settings.

Yes. Once your identity has been verified, withdrawals are returned to the payment method you used to deposit, and there is no limit on how many requests you can make.

Tuveks AI provides analysis and automated execution technology; it does not give personal investment advice or manage money on your behalf. Cryptoasset activity in the UK is overseen by the Financial Conduct Authority, but most cryptoassets are unregulated investments and are generally not covered by the Financial Services Compensation Scheme or the Financial Ombudsman Service. We recommend speaking to an independent financial adviser before you start trading.

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Risk warning: Don't invest unless you're prepared to lose all the money you invest. Cryptoassets are high-risk and highly volatile, and you are unlikely to be protected if something goes wrong: the Financial Services Compensation Scheme and the Financial Ombudsman Service generally do not cover them. CFDs are complex instruments and carry a high risk of losing money rapidly because of leverage. Tuveks AI provides trading technology, not personal investment advice, and no return is guaranteed. Past performance is not a reliable indicator of future results. Contact: [email protected]